These are items that are not available and/or are currently sold-out from our physical/online shop. Pre-order or back-order is placing orders in advance which requires payment in advance for a client interested in procuring the said item/product. Please make sure you have read and understood all the conditions written here before submitting your Orders.
DETAILS, TERMS & CONDITIONS:
1. “Full payment” is required & should be made via Bank Transfer, Online Transfer (Paypal) or any Payment channel like Shopify Payment, ApplePay, Affirm or Klarna. We do require are clients to pay the full amount stated on the invoice. Upon submission of the “Order Form”, payment of the client should be expected to be transferred within five (5) days or it shall be deemed cancelled.
2. Cancellation of orders is not allowed once the “Order Form” has been submitted and paid nor could it be exchanged for other tools/items or services being rendered. All pre-orders made are considered as sold.
3. Estimated Date of Arrival: Shipment is based on the shipping schedule of our selected courier. The exact date and time cannot be guaranteed due to several factors such as delays due to unforeseen events beyond our control (Technical problems of the shipping company, Natural Disasters, Customs clearing etc.). The maximum number of days should not exceed 90 days arrival. If the actual shipment exceeds 90 days the customer is entitled to receive a full refund. Please manage your expectations; if you cannot wait that long, then please do not proceed with your order.
4. Once the products have landed and have been received by our team, you will then be informed via contact number, email address and other social media platforms you have provided. We will immediately have all your orders packed within 5 days of production completion and will schedule it for shipment. In the case of lost items during shipment we shall refund in full the amount that you have paid and shall offer a discount on your next possible purchase from us.
5. Pre-orders are non-transferable. All orders made shall ship directly to the person and address specified in the order form.